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IT Support Specialist – SR

SAIC

This is a Full-time position in BEAUMONT, TX posted June 8, 2021.

Description Experience Must have a minimum of 7 years of related experience providing IT Hardware and Software Deployment, Troubleshooting, and Problem Resolution support to end users. Must have a minimum of 1-3 years of related experience managing data networks, performing basic network management skills and knowledge. Must be able to work and resolve issues independently and communicate in a professional and timely manner with Customers. Duties Provides management and support to all sites in assigned MARAD Division. Provides cross support of all sites in other MARAD Divisions as needed. Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users, to include, moveaddchange of end user equipment, software install and upgrades, network management and general troubleshooting and problem resolution. Qualifications TYPICAL EDUCATION AND EXPERIENCE AA Degree in related discipline and 5 years related experience Or, High School and seven (7) years of related experience with relevant certification.

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