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(Mortgage) Loan Officer Support


This is a Full-time position in Milford, CT posted September 26, 2021.

Under the direction of the Loan Officer, or group of loan officers, acts as a liaison between the loan officer, in-process customers and branch operations staff.Essential Functions* Handles loan volume as directed by each loan officer in a timely and efficient manner, while obtaining working knowledge of Company products as well as private and Government insured mortgage guidelines.* Schedules appointments with potential customers for the loan officer(s).* Interacts and interfaces with all parties involved in each individual loan transaction from application to closing.* May assist loan officer in collecting additional documents and promptly communicating loan status to all interested parties.

Obtains remaining or uncollected loan documentation after closing.* Stays abreast of changes in rules and regulations pertaining to private and government insured mortgages.* Maintains a professional image and adheres to standards consistent with company policies and procedures.* Meets customer service standards as outlined by management.* Other duties as assigned except discussing or negotiating loan terms or conditions, directly with potential customers.Job Requirements* High school diploma or equivalent.* One to two years of sales or mortgage banking experience in loan processing, preferred.* Ability to interact with regional, and corporate departments, as well as realtors, sales agents, builders, appraisers, etc.* Excellent and effective communication skills, both verbal and written.* An ability to quickly assess and process large amounts of information, and must be able to use designated technology.* Must continue to expand knowledge of issues influencing the industry and the organization.* Must be organized and detail-oriented and possess ability to prioritize work load based on loan volume.* Must be available to work all regularly scheduled hours; arriving at scheduled reporting time and at the prescribed time after any breaks or lunch periods.* Must be willing to work overtime, as required.* Must be proficient in required origination technology and use of other office equipment.* Must maintain confidentiality of borrower and/or company information.* Valid driver’s license and current automobile liability insurance, if driving is required for business purposes.* Other duties as assigned.About the Company #06022021