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Business Operations Lead, Engineering


This is a Full-time position in Mountain View, CA posted December 20, 2021.

Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team.

As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office.

Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian’s mission of “Unleash the potential of every team” is the guiding light behind everything we do.

We have developed well-known products (Jira, Confluence, Trello etc …), that fit in the fabric of teamwork across different types of teams, and the processes to help every team succeed.

Our Team Playbook includes some of the best practices to maximize the potential of every team and is used by our customers as well as those who have never used in Atlassian product.

The CTO Ops groups mission is to enable the CTO Organization to move faster by identifying, driving and owning initiatives that will accelerate our success and scale.

We wake up thinking how can we move from good to great; what systems, processes, rituals, rhythms, tools or technology can we establish as consistent normalized systems at scale?

We consistently seek to improve and innovate.

We lead programs and liaise with partners across the business to ensure we execute on opportunities for increased speed, integration and impact.

We ensure accountability not just for our own team but for the entire CTO Org.

In this role, you’ll get to:

  • Identify, define and own the end to end success of the technology organisation’s operational processes
  • Deep dive into the root cause of operational inefficiencies and apply a strategic approach to solutions
  • Partner with key Engineering leaders and other partner teams to identify new initiatives, and define clear goals and success criteria
  • Align and drive team members across the Engineering organization to translate these goals into reality and successful outcomes
  • Routinely exercise continuous improvement, to get the most out of teams

On your first day, we’ll expect you to have:

  • A passion for operations and demonstrated experience in operationalizing processes, systems or practices at scale
  • Experience or background in running both technical and business programs
  • Ability to wear multiple hats and context-switch frequently and seamlessly
  • Aptitude to balance trade-offs as you influence teams toward successful end product(s).
  • Experience and passion in learning new technologies.
  • Knack for building alliances and partnerships across the business as you find creative solutions to high visibility questions.
  • Eager and able to soar at strategic levels as well as dive deeply into details (rolling up your sleeves) in order to deliver concrete outcomes
  • Outstanding track record with cross functional partners: people love to work with you!

It’s great, but not required, if you have:

  • Atlassian knowledge or DNA.
  • Experience in change management, culture evolution and org development.
  • Passion for building and scaling at high-growth companies with a distributed work style.

More about our benefits
Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun!

To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian
Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here.

We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned-collaboration is the heart of every product we dream of at Atlassian.

From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart.

At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team .

Additional Information
We believe that the unique contributions of all Atlassians is the driver of our success.

To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub .