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Communications and Training Lead

Guidehouse

This is a Full-time position in Washington, DC posted May 14, 2022.

Overview Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com. Responsibilities The individual will work closely with project management, the project team leads, client stakeholders, and the project communications and training staff in establishing and operating and maintaining the project change management function for an enterprise technology implementation. This includes developing communications and change management plans, establishing and operating communications and change management processes on the project to include crafting and coordinating communications about the project to stakeholders across the organization, developing role-based training for stakeholders, coordinating training logistics, and delivering training. This also includes developing and maintaining a centralized communications hub for the enterprise technology implementation on SharePoint. The individual is responsible for the overall management of the project communications and training tasks, schedule, work products, and deliverables. The individual will apply leading organizational change management practices and they will coach others on the team involved in communications and training for the enterprise technology implementation, including the communications and change management analyst. The individual will actively participate in various project meetings, stakeholder briefings, and executive briefings related to the change management workstream accomplishments, overall progress, and risks/issues. Qualifications Required: + 7 years of experience leading organizational change management initiatives for enterprise technology implementations, including 3-4 years of experience consulting to the US Federal government + Bachelor’s degree is contractually required + US Citizenship and the ability to obtain a Public Trust clearance are contractually required + Certified Change Management Professional (CCMP) or other relevant change management certification + Experience using Microsoft PowerPoint and other software supporting user training and communications + Experience using SharePoint in supporting communications and training portals + Experience engaging with clients of varying levels to gather, document, prioritize, and analyze organizational change management business requirements + Experience supervising and developing staff on client services projects involving organizational change management + Experience managing and reporting on organizational change management initiatives + Experience applying leading organizational change management practices on enterprise technology implementation projects Preferred: + Demonstrated ability to lead teams on organizational change management projects for enterprise technology implementations, including establishing and maintaining a collaborative, high functioning team environment + Demonstrated ability to use effective user learning techniques to promote adult learning over technology solutions + Demonstrated analytical and problem solving skills, including demonstrated ability to offer solutions and articulate the business impact to clients in a clear and concise manner + Demonstrated ability to prioritize and complete tasks + Experience with various web-based training platforms for developing and delivering training to end users, i.e., Big Marker, Adobe Connect, + Demonstrated ability to resolve issues/conflicts as a leader and manage client relationships + Excellent written and verbal communication skills, including a demonstrated ability to communicate with clients in an organized and knowledgeable manner + Experience working in Department of Homeland Security, Department of State, and/or Department of Defense government agency information technology environment a plus Additional Requirements The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described. Disclaimer About Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Rewards and Benefits Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: + Medical, Rx, Dental & Vision Insurance + Personal and Family Sick Time & Company Paid Holidays + Parental Leave and Adoption Assistance + 401(k) Retirement Plan + Basic Life & Supplemental Life + Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts + Short-Term & Long-Term Disability + Tuition Reimbursement, Personal Development & Learning Opportunities + Skills Development & Certifications + Employee Referral Program + Corporate Sponsored Events & Community Outreach + Emergency Back-Up Childcare Program + Position may be eligible for a discretionary variable incentive